Returns & Exchanges
At Indus Home Appliances, we stand behind the quality of our products and offer a 30-day return policy for unused items in their original packaging. We strive to ensure your home is equipped with the best technology through a seamless and transparent exchange process.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare the Appliance
Securely pack the item in its original box with all included manuals, accessories, and protective styrofoam to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to the exterior of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the appliance's condition, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing